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D.2.3. Operations

Deployment and maintenance requirements for the EKG.

The capability Operations (D.2.3) is part of the capability area Technology Execution in the Technology Pillar.

Deployment and maintenance requirements for the EKG.

The Operations capability within the Technology Pillar addresses the deployment and maintenance requirements for the EKG. It encompasses the processes, practices, and infrastructure necessary to ensure the smooth and efficient operation of the EKG throughout its lifecycle.

Key aspects of a unified Operations capability (which in itself is a high-level use case with sub-use cases[^method]) include:

  1. Deployment Management: Planning and executing the deployment of the EKG, including infrastructure provisioning, software installation, configuration, and integration with existing systems. This involves establishing deployment standards, documentation, and best practices to ensure a consistent and reliable deployment process.

  2. Monitoring and Performance Optimization: Implementing monitoring tools and techniques to proactively track the health, performance, and usage of the EKG. This includes monitoring key metrics, identifying bottlenecks or issues, and optimizing the performance to ensure the EKG meets the organization's needs.

  3. Security and Access Control: Implementing security measures to protect the EKG from unauthorized access, data breaches, and other security risks. This involves defining access control policies, encryption mechanisms, authentication methods, and auditing processes to safeguard sensitive data and maintain compliance with relevant regulations.

  4. Backup and Recovery: Establishing backup and recovery mechanisms to ensure the resilience and availability of the EKG. This includes regular data backups, disaster recovery planning, and testing of recovery procedures to minimize data loss and downtime in the event of system failures or disruptions.

  5. Change Management: Implementing change management processes to effectively handle updates, upgrades, and modifications to the EKG. This involves maintaining a change log, assessing the impact of changes, and ensuring proper communication and coordination with stakeholders to minimize disruptions and maintain the integrity of the EKG.

  6. Governance and Compliance: Establishing governance frameworks and compliance processes to ensure the EKG adheres to relevant policies, standards, and regulations. This includes data governance, data lifecycle management, metadata management, and adherence to industry best practices.

Additionally, the Operations capability itself generates valuable operational data, such as deployment information and performance metrics, that can be integrated into the EKG. At higher levels of maturity, organizations can automate and streamline the operational side of the EKG by leveraging this data within the graph. This allows for higher levels of automation, efficient decision-making, and proactive management of the EKG's operational aspects.

By focusing on the Operations capability and integrating operational data into the EKG, organizations can effectively manage the deployment and maintenance of the EKG, ensuring its reliable operation and availability. This capability helps organizations leverage the full potential of the EKG and provides a solid foundation for knowledge management, decision-making, and collaboration within the organization.

Technical aspects

  1. Deployment Strategy: This involves the technical planning and execution of the rollout of the EKG. It includes setting up the necessary hardware and software, integrating with existing systems, and ensuring that the EKG is properly configured to meet the organization's needs.

  2. Maintenance and Updates: Regular system updates, performance optimization, and bug fixes are crucial to ensure the ongoing performance and reliability of the EKG.

  3. Data Management: This includes technical procedures for data ingestion, validation, transformation, and archiving. The goal is to ensure that the data in the EKG is accurate, up-to-date, and accessible.

  4. Security Measures: The EKG should be deployed and maintained in a way that ensures the security of the data it contains. This includes implementing appropriate access controls, encryption, and other security measures.

  5. Disaster Recovery and Business Continuity: The operations plan should include strategies for disaster recovery and business continuity. This involves creating backups of the EKG data and setting up redundant systems to ensure that the EKG can quickly recover from any potential disruptions.

  6. Performance Monitoring and Optimization: The EKG should be regularly monitored to assess its performance. This includes tracking metrics such as query response times, data load times, and system uptime. Based on these metrics, the EKG may need to be optimized to improve its performance.

  7. Integration with Diverse Technologies: The architecture must be able to incorporate a heterogeneous set of technologies and data sources over time. This ensures that the EKG can evolve with the enterprise's needs and technological advancements.

  8. Compliance with Standards: The EKG should be compliant with open standards and transparent governance procedures as defined by recognized standards bodies. This ensures interoperability and adherence to best practices in data management.

In summary, from a technical perspective, "Operations" in the context of the EKG maturity model involves a wide range of tasks related to the deployment, maintenance, security, performance monitoring, and continuous improvement of the EKG. The goal is to ensure that the EKG is reliable, efficient, secure, and able to meet the organization's needs.

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Work in progress

  • Have the underlying principles (and challenges) of data management been established and accepted by involved stakeholders
  • Does the office of data management (ODM) have authority to enforce adherence to policy
  • Has the data management funding model been established and implemented
  • Has the organization identified and recruited stakeholders with sufficient skill sets to implement the data management program
  • Are involved stakeholders held accountable to data management program deliverables
  • Has the organization defined and validated the operating models, and workflows necessary to implement the data management program
  • Are metrics and KPIs captured and actively used to improve the data management operating process
  • Is the data management operating model audited for compliance and effectiveness

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Work in progress. Describe the five levels of maturity for this Capability.

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Work in progress. Explain how EKG contributes value and how this capability or capability- enables higher levels of maturity for the EKG (which in turn provides more value to the business)

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Work in progress. Explain how things are done today in a non-EKG context

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Work in progress. Explain how the given Capability or Capability Area would look like in a mature EKG context.

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Work in progress. List examples of use cases that contribute to this capability, making the link to use cases in the catalog at https://catalog.ekgf.org/use-case/..

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