A.2.3. Change Management¶
Manage operations change to a new state of sustainable value.
The capability Change Management (A.2.3) is part of the capability area Business Model Elaboration in the Business Pillar.
Manage operations change to a new state of sustainable value.
Change management --- The business process that coordinates and monitors all changes to the business processes and applications operated by the business, as well as to its internal equipment, resources, operating systems, and procedures. The change management discipline is carried out in a way that minimizes the risk of problems that will affect the operating environment and service delivery to the users.
Change management guides the business for change required to react to problems or to proactively plan changes to mitigate risk, obtain a good result for divesting and/or acquiring new areas of business, product changes for shifts in customer needs, improve processes for efficiency and cost savings, stay ahead of competitors, take advantage of new technologies, etc.
Change management is the discipline to guide realization and sustainment of business strategy intent. Impact of changes in strategy should be modeled and serve as a basis for executing the change. Change can be managed for any aspect of the business to include: geographic and facility footprint, market expansion, product development, business organization and staffing, new sales channels, process improvement, technology change, compliance to changes in regulations, and more.
Change is happening everywhere in organizations. The digitalization of everything (IoT, edge computing, digital transform) has created a fluid context for change, and the need to decentralize decision-making to keep pace with exponential change and complexity requires non-linear thinking, planning, and execution.
The current approaches for change management are usually built on linear models which do not scale nor can they collate the facets of data --- let alone semantic perspectives ---, that are overwhelming decision makers.
Ask not what Change Management can do for EKG, rather ask what EKG can do for Change Management
EKGs are the only way to build a scalable framework of understanding about change and capture relevant patterns to guide option analysis and impact analysis. The days of getting in a room and relying on meetings is quickly coming to an end. AI, Bayesian Analysis, Game Theory, MCDA, and Heuristics can help, but only if we can guide them properly using EKGs.
A business scalability assessment can help an enterprise understand its current level of scalability and identify areas for improvement. This can help the enterprise ensure that it is able to efficiently and effectively handle growth, whether that growth comes in the form of increased demand for its products or services, expansion into new markets, or some other form of growth. A scalability assessment can also help the enterprise identify potential bottlenecks or constraints that could limit its ability to scale, and provide recommendations for addressing those constraints. Overall, a business scalability assessment can help the enterprise plan for and manage growth in a way that is sustainable and profitable.
Warn
Work in progress
Warn
Work in progress, describe the 5 maturity levels of this capability
Warn
Work in progress. Explain how EKG contributes value and how this capability or capability- enables higher levels of maturity for the EKG (which in turn provides more value to the business)
Warn
Work in progress. Explain how things are done today in a non-EKG context
Warn
Work in progress. Explain how the given Capability or Capability Area would look like in a mature EKG context.
Warn
Work in progress. List examples of use cases that contribute to this capability, making the link to use cases in the catalog at https://catalog.ekgf.org/use-case/..